Frequently asked questions

We provide one hosted phone system for your business: Yealink desk phones, unlimited calling, voicemail to email, call queues, fax and paging, with one bill and 24/7 support. We also help small businesses start using AI tools.

We are local and can come on site when needed, you talk to the same small team every time, and most businesses are switched over in 1 to 2 weeks without changing their phone numbers.

We are based in Morton, Illinois. We come on site for local customers and support businesses anywhere in the United States remotely, with phones set up before they ship.

Most businesses switch in 1 to 2 weeks. Your old phones keep working until the switch day.

You can buy Yealink phones outright or lease them with a monthly payment.

Every office is different, so we give a free quote after a short conversation about how many people and phones you have. There is no charge for the quote.

Call us at 855-297-9033. Support is available 24/7.

Yes. Click Portal login at the top of any page to manage users, voicemail and phones and see call reports.

Yes. We move your existing numbers from your current carrier. You keep the same numbers and your customers will not notice the change.

Most businesses switch in 1 to 2 weeks. Your old phones keep working until the switch day.

The phone system lives in the cloud, not in your office, so it keeps running. Calls can roll to cell phones or another location until your internet is back.

No. Plans include unlimited calls in and out.

Tell us the brand and model and we will check. Many recent Yealink phones can be reused.

Most desks do well with the T74W. Receptionists who watch a lot of lines like the T85W or a larger touch screen model. Break rooms and shops usually get the T73W. We help you pick during the quote.

Yes. Monitoring runs around the clock and urgent problems get a response any time of day or night.

Yes. We are a local company and come on site when a problem needs hands-on work.

Yes. We move your existing fax number and faxes start arriving in your email.

Yes. Speakers can play a ring for incoming calls as well as carry live pages from desk phones.

Usually, yes. Small offices often get the most out of it because the same few people handle everything. Saving an hour a day on emails and paperwork adds up quickly.

Not usually. Many useful AI tools cost a small monthly fee per user. We will tell you what is worth paying for and what is not.